PRIVACY POLICY — AKIWAY LOGISTICS
Last updated: May 14, 2026
AKIWAY Logistics (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency regarding the collection and use of personal data through our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.akiwaylogistics.com.
1. Information We Collect
We may collect the following types of personal information:
a) Information you provide directly
When you use our website forms, such as:
- Contact form
- Project / quote request form
We may collect:
- Full name
- Email address
- Phone number
- Company name
- Project-related information you choose to share
b) Automatically collected information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
This is collected via analytics and tracking tools.
c) Cookies and tracking technologies
We use cookies and similar technologies to improve website performance and analyze traffic (see Cookie Policy below).
2. How We Use Your Information
We use collected data to:
- Respond to inquiries and requests
- Provide project logistics and consulting services
- Improve website performance and user experience
- Analyze traffic and usage patterns
- Support marketing and communication efforts
- Manage CRM and client relationships
- Ensure website security and prevent fraud
3. Legal Basis for Processing
We process personal data based on:
- Consent (forms, cookies, tracking)
- Legitimate interest (business operations, analytics, service improvement)
- Contractual necessity (responding to inquiries and providing services)
4. Sharing of Information
We do not sell personal data.
We may share data with trusted third parties, including:
- Google Analytics (website analytics)
- Google Tag Manager (tag management)
- Meta Platforms (advertising and retargeting)
- LinkedIn (professional marketing and analytics)
- CRM systems (client relationship management)
- Hosting provider (ResolveHost)
- Website platform (WordPress)
These providers may process data outside of Canada.
5. International Data Transfers
As AKIWAY Logistics operates in North America and internationally, your data may be processed or stored in other jurisdictions, including the United States.
We ensure appropriate safeguards are in place for such transfers.
6. Data Retention
We retain personal data only as long as necessary for:
- Business purposes
- Legal obligations
- Client relationship management
7. Data Security
We implement appropriate technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
8. Your Rights
Depending on your location (including under Québec Law 25), you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Request information on data usage
To exercise your rights:
📧 info@akiwaylogistics.com
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
10. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
🍪 COOKIE POLICY — AKIWAY LOGISTICS
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality, performance, and user experience.
Types of cookies we use
1. Essential cookies
These cookies are required for the website to function properly.
- Security
- Form submissions
- Website navigation
2. Analytics cookies
Used to understand how visitors interact with our website.
Tools used:
- Google Analytics
- Google Tag Manager
These help us measure:
- Page visits
- User behavior
- Traffic sources
3. Marketing cookies
Used for advertising and retargeting purposes.
Tools used:
- Meta Pixel (Facebook / Instagram)
- LinkedIn Insight Tag
These help us:
- Deliver relevant ads
- Measure campaign performance
- Understand audience engagement
Cookie Consent Management
We use CookieYes to manage cookie consent.
When you visit our website, you can:
- Accept all cookies
- Reject non-essential cookies
- Customize preferences
You can change or withdraw your consent at any time via the cookie settings panel.
Third-party cookies
Some cookies are placed by third-party services, including:
- Meta Platforms
These third parties may process data outside of Canada.
Managing cookies
You can control cookies through:
- CookieYes banner settings
- Your browser settings (disable or delete cookies)
Updates
We may update this Cookie Policy from time to time. Updates will be posted on this page.